Retuns & Exchanges

Returns & Exchanges

We want you to feel confident shopping with The American Hats.

If you are not completely satisfied with your purchase, please contact us as soon as possible so we can review your order and help you find the best solution.

Return Eligibility

Items may be eligible for return or exchange if they are unused, unworn, in their original condition, and with tags or original packaging when applicable.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible with your order number and photos of the item and packaging. Our team will review the issue and work with you to find the best solution.

Exchanges

Exchanges may be available depending on product availability. If you need a different size, style, or fit, contact us and we’ll be happy to assist you.

Customized Items

Customized, decorated, painted, or personalized hats may not be eligible for return unless they arrive damaged or there is an issue with the order.

Return Shipping

Return shipping costs may vary depending on the order and reason for return. Please contact us before sending any item back.

Need Help?

For return or exchange questions, contact us directly. We’re happy to help.